Returns & Exchanges
At INTERSPORT Australia, we want you to be completely satisfied with your purchase. If your gear isn't the right fit, you can return your items within 30 days of purchase provided they are in original, unworn condition with all tags attached.
Check Eligibility
Ensure your items are in their original packaging, unused, and accompanied by a valid proof of purchase or tax invoice.
Choose Return Method
Select your preferred return option: visit any of our local INTERSPORT stores nationwide for an immediate exchange or initiate a return via our online portal.
Package Your Items
Carefully pack the items you wish to return in a secure shipping bag or box, ensuring the original product packaging like shoe boxes are not damaged or taped.
Ship and Track
Affix your return shipping label and drop the parcel at any Australia Post location, keeping your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing